Your privacy is our priority. This document clearly explains how 1mjudi collects, uses, stores, and protects your personal data as a member of our platform.
Our Commitment: 1mjudi takes the personal data protection of every member seriously. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. This document transparently explains what we collect, why we need that data, and how we protect it.
Welcome to the 1mjudi Privacy Policy page. We understand that your trust in our platform depends largely on how we handle the personal information you provide to us. That is why we are committed to being transparent and honest in every aspect of managing your personal data.
This Privacy Policy applies to all users who access or use the 1mjudi platform via our website, mobile app, or any other digital channel we operate. It covers all personal data collected during account registration, day-to-day platform use, and interactions with our customer support team.
By using the 1mjudi platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you have the right to discontinue using our services.
1mjudi only collects personal data that is strictly necessary to provide you with a safe, efficient, and responsible service. The data we collect can be grouped into several key categories:
| Data Categories | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | KYC verification and fraud prevention |
| Contact Data | Phone number, email address, residential address | Communications, notifications and support |
| Financial Data | Bank account number, deposit and withdrawal transaction records | Payment processing and AML compliance |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention and analytics |
| Usage Data | Game records, betting history, session duration | Service improvement and responsible gambling |
| Communication Data | Live chat transcripts, support emails, feedback | Complaint resolution and quality improvement |
We also collect data you provide voluntarily, such as game preferences, satisfaction feedback, and additional profile information. This data helps us tailor the platform experience to your needs.
Data Minimisation Principle: We only collect data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond the services we offer you.
All personal data we collect is used responsibly and only for legitimate purposes. The following are the primary purposes for which your personal data is used on the 1mjudi platform:
We will not use your personal data for any purpose other than those stated above without obtaining your consent first. You have the right to withdraw your consent at any time.
1mjudi does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are specific situations where we need to share certain data with trusted parties to enable the platform to function properly:
All third parties with whom we share data are subject to strict data protection agreements. They are only permitted to use your data for specified purposes and may not process it for their own benefit.
The security of your personal data is a responsibility we take extremely seriously. 1mjudi continually invests in the latest security infrastructure to ensure your data is always protected against cyber threats, unauthorized access and data breaches.
Among the technical and organisational security measures we implement:
All data transmitted between your device and 1mjudi servers is protected with industry-standard 256-bit SSL encryption — the same standard used by banking institutions.
An additional security layer requiring a second verification via SMS or an authenticator app each time your account is accessed from a new device.
All data stored in our systems is held in encrypted form. Even in the event of a security breach, the data cannot be read without the decryption key.
Our AI system continuously monitors all platform activity and will trigger an immediate alert should any suspicious activity be detected.
1mjudi staff may only access data required for their specific role. Access to sensitive data is logged and audited regularly.
1mjudi uses cookies and similar tracking technologies to enhance your experience on the platform, secure your session, and understand how members use our services. Cookies are small text files stored on your device when you visit the platform.
Types of cookies we use:
You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect platform functionality.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by 1mjudi. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you at any time.
You may request that we correct any personal data that is inaccurate or out of date.
You may request the deletion of your personal data, subject to legal and contractual obligations.
You may object to the processing of your data for specific purposes such as direct marketing.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain situations while a dispute is being resolved.
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within 30 business days. Identity verification may be required before the request is processed.
1mjudi retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law. Our data retention policy is as follows:
Upon expiry of the retention period, data will be securely deleted or anonymised so it can no longer be linked to any individual.
The 1mjudi platform is strictly restricted to individuals aged 18 and above. We do not intentionally collect, store, or process any personal data from individuals under the age of 18.
If we discover that a minor's personal data has been collected without our knowledge, we will immediately take the following steps:
If you suspect that a minor has registered on our platform, please contact our support team immediately so that appropriate action can be taken.
1mjudi reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable laws, or platform service improvements. Any changes made will be published on this page along with the latest update date.
For significant changes that affect how we use your personal data, we will endeavour to notify you via an in-platform notice or the email address you registered with. However, it remains your responsibility to review this page periodically.
Continued use of the 1mjudi platform after any Privacy Policy changes are published will be considered your acceptance of the latest version of the policy. The most recent update date is always displayed at the top of this document.
If you have any questions, concerns, or wish to exercise your privacy rights, you may contact the 1mjudi data protection team through the following channels:
We take every privacy-related complaint seriously. Our Data Protection Officer team will thoroughly investigate each enquiry and provide a comprehensive response within the stipulated timeframe.
We go beyond written policies. Every privacy commitment we make is backed by technology, processes and a dedicated team working around the clock to protect your data.
All data transmitted between your device and our servers is protected with 256-bit SSL encryption — the same security technology used by leading banks worldwide.
The 1mjudi Privacy Policy is fully drafted in accordance with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a local user are fully recognised and protected.
We have never sold and will never sell your personal data to any advertiser or commercial third party. Your data belongs to you — not us.
Our automated monitoring system runs 24 hours a day, 7 days a week to detect any unauthorised access attempts or suspicious activity targeting your data.
Through your account settings, you can manage your privacy preferences, control marketing communications and request data deletion at any time — with no hassle or complicated procedures.
In the event of any data security incident, our team will respond within 72 hours and directly notify affected members as required by law.
With a transparent Privacy Policy and the latest security technology, you can enjoy the best online entertainment experience with complete peace of mind. Your data is always in safe hands.